Urban Digital Registry – Andhra Pradesh Introduces Comprehensive Digital Property Management System

Urban Digital Registry –   Andhra Pradesh is preparing to introduce a comprehensive Urban Digital Registry that will establish a secure digital identity for nearly 50 lakh properties spread across 123 Urban Local Bodies. The initiative is expected to modernize municipal governance by creating a unified digital system that improves service delivery, strengthens transparency, and supports better planning across urban areas.

The Municipal Administration and Urban Development (MA&UD) Department stated that the project represents a significant transformation in the way urban administration functions. Instead of relying on conventional municipal records, authorities aim to develop a data-driven framework that provides verified and updated information for every registered property.

Unified Digital Identity for Every Property

Designed in line with Chief Minister N. Chandrababu Naidu’s Swarna Andhra 2047 vision, the Urban Digital Registry will create a verified digital profile for residential, commercial, institutional, and government-owned properties. Every property will be geo-tagged using Geographic Information Systems (GIS), while QR code plates installed at the entrance of each property will connect physical locations with their digital records.

Officials explained that the project expands the capabilities of the state’s existing Puramithra platform by transforming it into a broader digital public infrastructure that supports multiple civic services through a single system.

Municipal Services Expected to Become Faster

Municipal Administration and Urban Development Minister Ponguru Narayana said the primary objective is to make Urban Local Bodies more accountable, financially stable, and responsive to public needs. According to him, the registry will help municipalities deliver services more efficiently, identify infrastructure requirements accurately, and make scientific decisions for future urban development.

The department estimates that integrating multiple municipal databases into one verified platform will help reduce property-related disputes while preventing revenue losses caused by incomplete tax records. Officials project municipal revenue collections could rise by 15 to 20 percent, with the additional income expected to support improvements in roads, drinking water systems, drainage networks, and sanitation infrastructure.

Governance Reform Backed by Digital Technology

MA&UD Principal Secretary S. Suresh Kumar described the initiative as more than a technological upgrade, calling it a governance reform focused on transparency and efficiency. He noted that assigning every property a verified GIS-linked digital identity would provide the foundation for data-based decision-making and support future AI-enabled municipal administration.

Commissioner and Director of Municipal Administration P. Sampath Kumar added that detailed property mapping, Digital Door Numbering, QR code installation, and integration of municipal services would enable local bodies to identify previously unassessed properties, reduce revenue leakage, and improve access to civic services for residents.

Single Platform for Citizen Services

Under the new system, each property will function as a digital access point for municipal services. Residents will be able to scan the QR code to pay taxes, submit grievances, access utility services, and obtain government-related information through a single interface.

The registry also introduces additional features such as “My Service, My Status,” allowing users to monitor service requests in real time. Another component, “Civic Connect+,” has been designed to encourage neighbourhood-level commercial engagement while strengthening communication between local authorities and citizens.

Integration with State Digital Platforms

Authorities confirmed that the registry will work alongside the Mana Mitra state portal and WhatsApp-based citizen service channels. This integration will allow residents to request certificates, monitor complaint resolution, and make utility bill payments through the Bharat Bill Payment System (BBPS), reducing the need for physical visits to municipal offices.

Different categories of properties will receive customized digital interfaces. Residential users will have secure dashboards for storing important documents, businesses will receive verified digital storefronts with performance insights, and government institutions will maintain public-facing portals displaying service timelines and administrative information.

Supporting Urban Planning and Emergency Response

Beyond routine municipal administration, the registry is expected to play a key role in urban planning and disaster management. Accurate GIS-based property information will enable authorities to identify locations more quickly during emergencies such as floods, fires, and medical incidents, allowing faster coordination of response teams.

Officials believe the Urban Digital Registry has the potential to become a model for other states by demonstrating how digital governance can improve municipal services while supporting the objectives of the Smart Cities Mission and the Viksit Bharat 2047 vision