EPFO – Record Settlement of Provident Fund Claims in FY 2025-26
EPFO – The Employees’ Provident Fund Organisation (EPFO) has reported an unprecedented rise in claim settlements during the financial year 2025–26, marking a significant improvement in service delivery. According to Union Labour and Employment Minister Dr. Mansukh Mandaviya, the organisation successfully processed 8.31 crore claims during the year, a sharp increase from 6.01 crore claims settled in the previous financial cycle.
Surge in Advance Withdrawals Reflects Easier Access
A notable portion of these claims—5.51 crore—were related to advance or partial withdrawals. Officials indicate that this trend highlights improved accessibility for members, allowing them to use their provident fund savings more conveniently during times of need. The system’s growing efficiency has made it easier for subscribers to manage their funds without unnecessary delays.
Automation Accelerates Claim Processing
The EPFO has significantly expanded its automated claim processing system. During 2025–26, over 71 percent of advance claims were handled through an automated mode, typically completed within three days. This marks a considerable improvement compared to the previous year, when automation accounted for just under 60 percent of such claims. The shift has reduced dependency on manual verification and shortened processing timelines.
Simplified Procedures Reduce Documentation Burden
Several administrative changes have further simplified the claim process. Around 6.68 crore members were able to file claims without uploading cheque leaf images, removing a common procedural hurdle. Additionally, 1.59 crore subscribers linked their bank accounts directly without requiring employer approval, reflecting increased system independence for account holders.
Transfer processes have also become more user-friendly. Nearly 70.55 lakh transfer claims were processed automatically, eliminating the need for involvement from either employers or employees. At the same time, 24.84 lakh transfer requests were initiated independently by members, demonstrating greater control over account management.
Member Self-Service Gains Momentum
The EPFO’s push towards digital self-service has empowered users to manage their accounts more effectively. Approximately 29.34 lakh members updated their personal details and accessed their provident fund accounts without visiting EPFO offices or coordinating with employers. This shift has reduced administrative bottlenecks and improved overall user experience.
Strong Performance in April 2026
The new financial year has also begun on a positive note. In April 2026 alone, EPFO settled 61.03 lakh claims. Nearly 74 percent of advance claims were processed automatically, while an impressive 98.70 percent of total claims were resolved within 20 days. These figures underline the organisation’s continued focus on efficiency and timely service delivery.
New Digital Portal to Track Old Accounts
Looking ahead, EPFO is preparing to introduce a new digital platform named E-PRAAPTI (EPF Aadhaar-Based Access Portal for Tracking Inoperative Accounts). The portal aims to help members locate and activate their old or inactive provident fund accounts.
This system will use Aadhaar-based authentication to allow secure access to accounts that may not be linked to a Universal Account Number (UAN). Members will be able to update their details, link their UAN, and reactivate accounts through a streamlined process.
Gradual Expansion Planned for Wider Access
In its initial phase, the portal will operate using member IDs, ensuring a controlled and secure rollout. Authorities plan to expand its scope in the future to include individuals who may not have access to their old member IDs. The initiative is expected to reduce paperwork, limit manual intervention, and improve transparency across the system.
Policy Developments on the Horizon
Sources within the Ministry of Labour and Employment have also indicated that work is underway on a National Employment Policy. While details are yet to be formally announced, the proposed policy is expected to address workforce challenges and strengthen employment generation strategies in the country.