Lucknow Passport Office: Public Grievance Redressal Fair Offers Walk-In Passport Assistance Across Uttar Pradesh
Lucknow Passport Office: Applicants facing passport-related concerns now have a timely opportunity to get their issues addressed without the usual appointment process. The Regional Passport Office in Lucknow has announced a special Public Grievance Redressal Fair, also known as the Jan Shikayat Nivaran Mela, aimed at resolving common passport service problems in a single day. This initiative is designed to reduce delays, improve accessibility, and strengthen trust between citizens and passport authorities.
Walk-In Facility Without Prior Appointment
One of the most citizen-friendly aspects of this initiative is the complete waiver of prior appointments. Applicants can directly visit their respective Passport Seva Kendra on Saturday, December 27, during official working hours. This walk-in facility is especially helpful for individuals who have been struggling to secure online appointment slots or whose applications have been pending for extended periods.
The fair will operate from 9:00 am to 5:30 pm, ensuring sufficient time for applicants to present their grievances and receive guidance or resolution on the same day wherever possible.
Locations Where the Fair Will Be Conducted
The Public Grievance Redressal Fair will be organized at multiple Passport Seva Kendras across key cities in Uttar Pradesh. Applicants can visit centers located at Ratan Square in Lucknow, as well as in Kanpur, Gorakhpur, and Varanasi. These locations have been strategically chosen to cover a wide geographic area, allowing maximum participation from applicants across the region under the jurisdiction of the Regional Passport Office Lucknow.
Types of Passport Issues That Can Be Addressed
During the Jan Shikayat Nivaran Mela, most routine passport-related grievances will be taken up for resolution. These include delays in application processing, police verification issues, document-related clarifications, and status update concerns. The primary objective is to clear backlogs and address recurring problems that applicants commonly face during the passport application lifecycle.
However, certain categories of cases will not be entertained during the fair. These exclusions include legal disputes, requests for change in date of birth, single-parent cases, adoption-related matters, name change applications, and issues concerning fees for Emergency Certificates or Surrender Certificates. Applicants with such cases are advised to follow the standard procedural channels.
Long-Term Plan for Regular Grievance Redressal
In a move that reflects long-term planning and commitment, the Regional Passport Office has also announced that similar grievance redressal fairs will be conducted regularly throughout 2026. These fairs are scheduled for the last Saturday of February, April, June, August, October, and December. This predictable schedule allows applicants to plan their visits in advance and reduces dependence on online systems alone.
Enhancing Transparency and Citizen-Centric Services
The broader aim of organizing these fairs is to make passport services more transparent, accountable, and citizen-centric. By offering direct interaction between applicants and passport officials, the initiative helps clarify misunderstandings, ensures faster decision-making, and builds confidence in public service delivery. It also enables authorities to identify systemic issues and improve internal processes based on real-time feedback.
Why This Initiative Matters for Applicants
For many citizens, passports are essential documents for travel, education, employment, and personal reasons. Delays or unresolved issues can lead to significant inconvenience and financial loss. The Public Grievance Redressal Fair serves as a practical solution by bringing services closer to people and offering immediate support without procedural hurdles.
Applicants are encouraged to carry all relevant documents and application details to ensure smooth handling of their cases. This proactive approach can significantly improve the chances of same-day resolution.